Customer support

We want your point-of sale solution to work for you. Over 15 years of experience means that delivering excellent service comes naturally to us, because we have all the right processes in place. Here’s the customer support you can expect:

  • A customer support toll free line that you can phone 7 days a week (0861 00 44 44)
  • Statements including transaction volumes, training material and various financial tools.
  • Settlement, balancing and reconciliation.
  • A national network of highly trained service technicians who can provide support for any technical or security issues.
  • Service centres in Johannesburg, Cape Town, Durban, Bloemfontein, Port Elizabeth, Polokwane, Witbank and Windhoek.

Call centre hours:

Monday to Friday: 06:30 to 18:00
Saturday: 07:00 to 17:00
Sunday off peak: 07:00 to 14:00
Sunday peak: 07:00 to 16:00